This Cookie Policy explains how petsnpotions (petsnpotions.com) uses cookies and similar tracking technologies when you visit our website. This policy is structured to comply with applicable data protection and privacy regulations in Mexico, the European Union (ePrivacy Directive and GDPR), the United Kingdom, and the United States.

1. Merchant Information & Entity Details

This website and its associated digital services are operated directly by petsnpotions as an independent sole proprietorship based in United Kingdom:

• Business details
  Pets N Potions
  9 Turner Ave
  Lanesfield,
  Bilston WV14 9BG
  United Kingdom
  Customer service contact
  [email protected]

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or other internet-enabled device when you access a website. They allow the site to recognize your device, remember user choices, and maintain website stability and functional performance during your browsing session.

3. Cookie Classification & Consent Mechanisms

In accordance with European and international privacy standards, we categorize cookies into strict operational categories and respect user choice through an explicit consent management process:

A. Essential / Strictly Necessary Cookies

These cookies are mandatory for the website to function properly. They enable core site functionality, such as shopping cart operations, page navigation, and secure access to online order checkout features. Consent is not required for essential cookies as the site cannot operate without them.

B. Non-Essential Cookies (Analytics, Performance & Preferences)

Non-essential cookies help analyze aggregate user behavior, measure site performance, and remember custom preference settings.

• Explicit User Choice: We implement an interactive Cookie Banner across our website. Non-essential cookies are disabled by default and are only deployed after you explicitly click the “Accept” button on our Cookie Banner. You retain full control to grant, withhold, or withdraw your consent at any time.

4. Third-Party Cookies & Service Providers

To facilitate payment processing, fraud prevention, and essential operational tasks, we utilize third-party services on our platform:

• Stripe Payment Infrastructure: Essential third-party cookies are deployed through Stripe to evaluate transaction risk, detect anomalous activity, and enable secure checkout functions during payment submission. These technical cookies operate under strict data protection protocols to protect checkout integrity.

5. Cookie Retention Periods

Cookies used on our website are stored for specific durations based on their purpose and regulatory guidelines across Mexico, Europe, the United Kingdom, and the United States:

• Session Cookies: Temporary cookies that expire and automatically delete when you close your web browser session.
• Persistent Essential Cookies: Retained for up to 12 months from deployment to store basic site layout parameters and security credentials.
• Third-Party Payment & Fraud Prevention Cookies (Stripe): Retained for periods ranging from session duration up to 24 months, as necessary to maintain fraud monitoring standards and operational compliance.
• Consent Log Data: Records of your cookie preference selections are retained for up to 12 months to demonstrate compliance with statutory data privacy standards.

6. Managing & Adjusting Cookie Preferences

You can modify or revoke your cookie choices at any time through the following methods:

• On Our Website: Update your preferences by clicking the Cookie Settings link available in the footer of petsnpotions.com.
• Browser Settings: Most web browsers permit you to block, manage, or delete cookies via their preference menus. Please note that restricting essential cookies may impact checkout functionality.

7. Contact Us

If you have any questions regarding our use of cookies or our data privacy practices, please contact our support team:

• Business details
  Pets N Potions
  9 Turner Ave
  Lanesfield,
  Bilston WV14 9BG
  United Kingdom
  Customer service contact
  [email protected]